Terms and Conditions

Data Controller

Any personal information that you provide on this website is not controlled by Energycompare.org.uk.

Your personal information

Occasionally you will be asked to submit personal information about yourself (e.g. name, address and email address) in order to make enquiries regarding products and services. Such services include newsletters, publications and information. By entering your details in the fields requested and submitting them, you are consenting to the processing of your information by EnergyCompare.org.uk in accordance with this Data Policy. You may also provide personal information to us when you contact us by email, telephone or letter. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you have requested. EnergyCompare.org.uk will, at all times, endeavour to act in accordance with current legislation and aim to meet current Internet best practice.

Use and storage of your personal information

When you supply any personal information to EnergyCompare.org.uk we have legal obligations towards you in the way we deal with that information. We must collect the information fairly, that is, we must explain how we will use it. This Data Policy explains how we will use your personal information.

We will use personal information provided by you or gathered by EnergyCompare.org.uk for the following purposes:

* To process and respond to requests, enquiries and complaints received from you
* To update our records
* To analyse trends and profiles
* To carry out customer satisfaction research
* To recommend products and services that we believe will be of interest to you
* To enable third parties to carry out any of the purposes above on our behalf
* To communicate with you about services provided to you by these third parties
* To provide you with electronic newsletters containing information we believe may be of interest to you

We will hold your personal information on our systems for as long as is necessary for the purposes set out above. At any time you reserve the right to request that we remove your personal information from our systems, and an easily executable ‘opt-out’ option will be available within our electronic newsletters, which will allow you to remove yourself from any future mailings.

Sharing of your personal information

EnergyCompare.org.uk may share your personal information with third parties in the following ways:

* We will release your personal information when we are required to do so by law.
* We will release your personal information to others when you have given your consent to that release. Certain enquiry forms on the EnergyCompare.org.uk website will result in your details being passed to relevant third parties. In this case, this information will be included with the form and in submitting the form you are deemed to have given your consent.

Use of Cookies

During the course of a visit to the EnergyCompare.org.uk website, the pages you see, along with something called a cookie, may be downloaded to your computer. Most, if not all, websites do this, because cookies allow the website publisher to accumulate useful data such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. We use cookies to help us to provide you with a better service and to assist us to analyse the profile of our visitors. From time to time we will review the information cookies provide on how the site is used in order to improve navigation and increase the relevance of content.

Terms of Use

These Terms of Use govern your use of the EnergyCompare.org.uk websites. By using the website you are indicating your acceptance of these Terms of Use. EnergyCompare.org.uk may update the Terms of Use from time to time.


EnergyCompare.org.uk does not accept any responsibility for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the EnergyCompare.org.uk websites.

EnergyCompare.org.uk has made reasonable efforts to ensure that all information provided through this web site is accurate at the time of inclusion. Whilst care is taken to ensure the accuracy of the website content, it is provided on the understanding that no responsibility attaches to EnergyCompare.org.uk and we shall not be liable for any consequential loss or damages (including without limitation loss of contract, loss of use, loss of profit or other economic loss and whether caused by the negligence of ourselves, our employees or agents or otherwise) which arises out of or in connection with the supply of the information transmitted via this website.

EnergyCompare.org.uk does not guarantee that access to and use of the EnergyCompare.org.uk websites will be uninterrupted or error-free.

Mention of third party products, services, companies and websites on the EnergyCompare.org.uk websites is for informational purposes only and constitutes neither an endorsement nor a recommendation. Please note that all third party products must be ordered directly from the vendor, and all licenses and warranties, if any, take place between you and the vendor.

The EnergyCompare.org.uk websites holds a wide range of links to related websites from a variety of related organisations, companies and services. While every effort is made to check the content and accuracy of the websites we link to, EnergyCompare.org.uk takes no responsibility for information contained on websites maintained by other organisations or for action taken as a result of information contained on websites maintained by other organisations. View our links policy below.

Although we may from time to time monitor or review discussion postings on our Blog (uk-energy-saving.blogspot.com), we are under no obligation to do so and assume no responsibility or liability arising from the content in any such locations nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within the Blog.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For more details on data protection visit the Information Commissioner’s Office website www.ico.gov.uk

Links Policy

EnergyCompare.org.uk holds a wide range of links to related websites from a variety of organisations, companies and services.

While every effort is made to check the content and accuracy of the websites we link to, EnergyCompare.org.uk can take no responsibility for information contained on websites maintained by other organisations or for action taken as a result of information contained on websites maintained by other organisations.

Although we try to keep these up to date we cannot guarantee that these links will work all the time, and we have no control over the linked pages.

Requesting that EnergyCompare.org.uk links to your website

Please let us know if you wish us to link to your website by emailing us at [email protected]

Please note that each requested outbound link will be assessed for appropriateness for inclusion and will be included in a category of our choosing. Submitting a link does not guarantee that it will be included, only that it will be assessed. When emailing us please detail what your site offers to help us put your link into the appropriate category.

EnergyCompare.org.uk prefers to share links with organisations & companies whose aims and activities are similar to our own. If we accept your request, your link will appear in the category most relevant to your site content.

Reporting broken links

To report a broken link on this website, please email us [email protected] with details of the web page containing the broken link together with the web address you were unable to access.


You may not frame a EnergyCompare.org.uk website without EnergyCompare.org.uk’s prior written consent.

This information was last updated on 26th October 2009